When I used to work retail in the US of Hey, the merchandising rule was that if we only had one piece left of a particular item, we weren’t allowed to put it on display. Whatup stores in Kuwait??
Zara is the #1 culprit: They put one piece in a store window and every time you (or the other elf million customers) ask if you can buy it, they say, “No. Sorry, Madame, but it is our last piece.” Yeah, well no shit. I want to BUY it. Do I care if it is your last piece? If it has a price tag on it, sell me the damn thing! Right now, it is a particular black bag in the window of their store in the Avenues. Zara manager (kind of scoffing), “Yes, we have had 4 other customers insist on buying it also.” Well no duuuuuuuh!!!! Someone should go home with it! What is it – a frickin CONTEST???
Zara also has my peeve in terms of sizes. Who the F does their buying???? When in doubt, buy mediums. That’s all they always have! Medium. I have spoken to several Zara managers about this. Me: Why don’t you buy more large and extra large? Them: Because they sell out first. Me: That defies logic. If they sell out first, wouldn’t you want to stock more of them than of medium?
By the by, Zara ALWAYS has the same stock answer when getting rid of irate customers, “Come back on Monday or Tuesday. We will have another shipment….” BULL HOOEY!
Like lots of other encounters, I leave feeling frustrated and pissed off. So I ask – do I trouble myself for the better good or just to piss myself off? Does anyone listen?