Thursday, December 18, 2008

I love the Royale Hayat Hospital!

I’m in love with the Royale Hayat Hospital. People have been telling me for several years now that I should go there and check them out. I just did and I’ve never had a more pleasant experience at the gynecologist – ever. (Some of you perves might take that the wrong way, but it is completely innocent – PURGY!). First and foremost, the RH is managed by Banyan Tree Resorts, so it is just like a high quality hotel. You drive up, and there is valet parking; you walk in and there is a “reception” desk. The lobby is dimly lit and tranquil – as are the exam rooms (no screaming brats either). The nurses are professional - unlike some who just stand there and stare at you. The bathrooms even have aromatherapy going on (mint!). It even has a spa and its goooooooooorgeous (everything has been brought in from Thailand)!

Ok prices: They are a little higher than what you would pay elsewhere. The initial visit is 22 KD and then after that, visits are 10 KD (which is below the market for International Clinic and Mowasat).. I would pay (and did pay) more just for the service. In both Mowasat and International Clinic, I feel like I’m going to a stock yard rather than a patient care facility. My RH experience was quiet and tranquil and I felt completely relaxed. The last thing you want to be when you go to the GYN is uptight. RH has designed the reception desks to allow for complete confidentiality (unlike International Clinic where the receptionists don’t have a problem shouting “PAP smear!” at the top of their lungs. If you have ever been to IC you will know that their reception desks at any floor resemble the deli counter at the grocery store.). The RH spa offerings are priced slightly higher, but dayam – looking at the quality of the treatment rooms (and what else is offered around Kuwait), I would say that is worth it also.

They don’t take Gulf Insurance – which is what I have, but they will let you do reimbursement if you bring them a GIC form. My doctor at RH, Dr. Ghazawwi (who used to be at Mowasat but moved and now looks so much calmer and more relaxed) assured me that he would only write “gynecological visit” on the form for confidentiality because he immediately knew about the problem.

Oh, and get this – they have a GIFT SHOP in the spa! A gift shop! I can shop when I go to the Southern Region doctor! Wooooo hoooooo!

Seriously, I wanted to check in. It was THAT cool.

I usually go to Mowasat, but if I ever go there again, I wish someone would smack me hard across the face. What sparked my retreat to Royale Hayat was the fact that I made a 6:00 appointment with a doctor at Mowasat, and sat in the waiting room until 7:30 waiting to get in. What Mowasat does is to make appointments for a set time, but give numbers. I was #4 at 6:00. There were something like 13 others behind me. Is that fair? I should send them MY invoice for the time they kept me waiting. I called RH from the waiting room and made an appointment. Mowasat sucks.

10 comments:

intlxpatr said...

My friend tells me they have the best spa services in town, too.

Purgatory said...

Gynecology does not arouse me, I see it as a dirty thing to do, unlike other things that might interest me, and am not a pervert, I am just an innocent purple guy.

Neoark said...

i hate hospital, i have records of breaking out and run away

NoNoWa said...

I know!! They are amazing!!!

I had my third child there and having had my first 2 at Mowasat...what a drastic difference! It was the most wonderful birthing experience ever! And not to add that the atmosphere and the staff were amazing.

Way better than Mowasat! And the Spa...oooh la la!!

KTDP said...

I'll put it to you this way .... they're good at most common problems but don't expect house MD to come walking out the door over there ......

Jewaira said...

Despite the recent renovations at Mowasat, the service has not improved. It's ridiculous to go to a private hospital and have to wait so long to see the doctor.


RH is wonderful - esp the spa.

Anonymous said...

Dr. Marcus is an absolute gem of a gyne/obs physician. He has the best bedside manner ever in a doctor. The hospital, itself, is like a glorified hotel. The rooms are just like a hotel room and the room service food awesome.

Anonymous said...

okay - so i am a few years late commenting on this post - but royale hayat is AMAZING. i had my third child there - after having my first at cedars-sinai in beverly hills, and my second in egypt. i would actually travel from the US to kuwait to give birth again at RH. it was just fantastic all around...

Anonymous said...

hmm .. can anyone suggest any good gynae in this royal hayat hospital .. female to be more precise .. looking forward to going there ..

Anonymous said...

I have only been here 6 months and I am not registered with any doctors. This morning I woke up with a gyny emergency. I remembered reading that DG had raved about the Royal Hyatt. One hour after walking in, I have had my file opened, I have been examined, tests done, money paid and out the door. Soooo impressed. I saw Dr Pauline Hoseika and would highly recommend her.