Wednesday, November 28, 2007
You read it right, ladies and gentlemen. Apparently, there is a whole parody site to United.com listing customer complaints and United Airlines customer service and industry statistics.
"Read all about problems with United: Untied Airlines - Problems with United Airlines. A story in USA Today notes that UAL had the industry's highest rate of passenger complaints to the DOT for all of 2006: 1.36 complaints for every 100,000"