You read it right, ladies and gentlemen. Apparently, there is a whole parody site to United.com listing customer complaints and United Airlines customer service and industry statistics.
"Read all about problems with United: Untied Airlines - Problems with United Airlines. A story in USA Today notes that UAL had the industry's highest rate of passenger complaints to the DOT for all of 2006: 1.36 complaints for every 100,000"
i didnt have many problems with them really when i used to be in the US. this is sorta funny though
ReplyDeleteMy friend, M, took a flight with them recently with her baby. They gave her one of those flimsy bassinettes for take off and landing; and said that they had to place the baby at their feet! She said that she watched as her child skidded across the floor...
ReplyDeleteI may publish my letter to United sometime (which they haven't responded to), but right now, I am trying to heal my inner wounds.